Patient Services Manager 1
Job DescriptionReturning UsersLog Back InUnit DescriptionYou are a customer service enthusiast.
Knowing you've achieved great customer/patient satisfaction means everything to you.
It does for us, too.
Sodexo is seeking a Patient Services Manager 1 at Jackson Hospital located in Montgomery, Alabama.
Jackson Hospital, licensed for 344 beds serves the Montgomery and the Alabama River Region.
It ranks among the largest hospitals in Alabama and is widely recognized for providing excellence in care.
As the Patient Services Manager, you will be responsible for managing the Patient Dining Program prioritizing patient satisfaction.
The successful candidate will ensure food quality, daily patient meal rounds, and demonstrate professional communication skills with a passion for creating a positive customer experience.
The ideal candidate will be a Certified Dietary Manager, have experience working in a healthcare and/or long-term care facility coupled with prior management experience.
The successful candidate will evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction; oversee Sodexo's Patient Dining Program and daily meal rounding inclusive of service recovery; collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience; perform tray assessments to ensure food quality and presentation and tray accuracy; exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections and audits; and/or perform management functions that include direct supervision of hourly associates including employee development.
Is this opportunity right for you? We are looking for candidates who have:
excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies; passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily; knowledge of nutrition and specialized diets; experience with oversight of diet offices; and/or strong management skills, preferably in healthcare.
Click Here to learn more about Jackson Hospital.
Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.
Employees who work in Healthcare are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status as required by applicable law and/or client requirements.
What We OfferSodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience.
While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.
Position SummaryProvides direction for patient meal services at patient care units to ensure customer satisfaction and retention for the Company.
Key Duties Directs daily operations of patient meal services at patient care units to ensure employees have appropriate equipment, inventory and resources to perform their jobs and meet goals and deadlines.
Supervises day-today work activities by delegating authority, assigning, scheduling, and prioritizing activities and monitoring operating standards.
Establishes operating standards, implements quality improvements and communicates them to employees.
Performs audits and prepares reports Qualifications & RequirementsBasic Education Requirement - Associate's Degree or equivalent experienceSodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
Application InstructionsPlease click on the link below to apply for this position.
A new window will open and direct you to apply at our corporate careers page.
We look forward to hearing from you! Recommended Skills Assessments Auditing Clinical Works Communication Customer Experience Customer Satisfaction Estimated Salary: $20 to $28 per hour based on qualifications.
Knowing you've achieved great customer/patient satisfaction means everything to you.
It does for us, too.
Sodexo is seeking a Patient Services Manager 1 at Jackson Hospital located in Montgomery, Alabama.
Jackson Hospital, licensed for 344 beds serves the Montgomery and the Alabama River Region.
It ranks among the largest hospitals in Alabama and is widely recognized for providing excellence in care.
As the Patient Services Manager, you will be responsible for managing the Patient Dining Program prioritizing patient satisfaction.
The successful candidate will ensure food quality, daily patient meal rounds, and demonstrate professional communication skills with a passion for creating a positive customer experience.
The ideal candidate will be a Certified Dietary Manager, have experience working in a healthcare and/or long-term care facility coupled with prior management experience.
The successful candidate will evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction; oversee Sodexo's Patient Dining Program and daily meal rounding inclusive of service recovery; collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience; perform tray assessments to ensure food quality and presentation and tray accuracy; exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections and audits; and/or perform management functions that include direct supervision of hourly associates including employee development.
Is this opportunity right for you? We are looking for candidates who have:
excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies; passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily; knowledge of nutrition and specialized diets; experience with oversight of diet offices; and/or strong management skills, preferably in healthcare.
Click Here to learn more about Jackson Hospital.
Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.
Employees who work in Healthcare are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status as required by applicable law and/or client requirements.
What We OfferSodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience.
While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.
Position SummaryProvides direction for patient meal services at patient care units to ensure customer satisfaction and retention for the Company.
Key Duties Directs daily operations of patient meal services at patient care units to ensure employees have appropriate equipment, inventory and resources to perform their jobs and meet goals and deadlines.
Supervises day-today work activities by delegating authority, assigning, scheduling, and prioritizing activities and monitoring operating standards.
Establishes operating standards, implements quality improvements and communicates them to employees.
Performs audits and prepares reports Qualifications & RequirementsBasic Education Requirement - Associate's Degree or equivalent experienceSodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
Application InstructionsPlease click on the link below to apply for this position.
A new window will open and direct you to apply at our corporate careers page.
We look forward to hearing from you! Recommended Skills Assessments Auditing Clinical Works Communication Customer Experience Customer Satisfaction Estimated Salary: $20 to $28 per hour based on qualifications.
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