Customer Service Clerk
Montgomery, AL Montgomery, AL Full-time Full-time $15.
63 - $23.
35 an hour $15.
63 - $23.
35 an hour 7 days ago 7 days ago 7 days ago Salary Information Compensation plans are based on a multi-step progression system.
The pay range reflects the entry level and maximum salary potential in the assigned pay grade.
A starting salary may be negotiated and will be commensurate with education, training and experience in alignment with pay administration policies and MCCP Board Rules & Regulations Nature of Work The fundamental reason this classification exists is to process a significant volume of payments in over-the-counter transactions.
Work includes the receipt and recording of cash, checks, and other negotiable instruments in payment of taxes, fees, fines, and other liabilities.
Individuals in this classification have frequent contact with the public by phone and through counter duties.
Considerable tact and persuasion is required in dealing with citizens who may be or become irate or distraught.
Major work responsibilities include performing cashier duties, performing data entry functions, assisting customers, performing general clerical duties, researching requests, problems, and complaints and initiating appropriate action, providing administrative support to supervisors, preparing and editing correspondence, reports and other documents, organizing and recording data, maintaining filing systems and processing incoming/outgoing mail.
Once more difficult phases of the work are learned, the employee works independently referring especially difficult or complex cases to the supervisor or lead worker.
This classification differs from other clerical classifications by the responsibility for routinely collecting money and frequent contact with the public.
Minimum Qualifications High school diploma or GED equivalent and one (1) year of face to face public contact experience that includes receiving cash and/or negotiable instruments.
NOTE:
Qualifying education, training and experience that provide the requisite knowledge, skills, and abilities to perform the job will be considered.
Kind of Examination Applications are being accepted to fill any vacancies that may occur during the life of the register.
The register established from this announcement period will expire one year from the register date.
The register will be set up to fill vacancies with the Montgomery County Commission/Tax & Audit Department.
For this reason, applicants are urged to fill in the application form completely providing detailed information concerning the kinds of jobs they have held, the dates they held them, where and exactly what their duties were.
If there are more than five (5) qualified applicants, an online computerized test will be used to rank applicants on the eligible list.
Tied scores will not be broken.
Complete an online application by visiting Montgomery City-County Personnel's Online Employment Center.
Paper applications are no longer accepted.
Completed applications will be accepted online until 11:
59 p.
m.
on the closing date.
If there is no closing date, the announcement may be closed at any time without prior notice.
Additional Information
Benefits:
Employees are offered a competitive benefits package which includes health, dental, and life insurance, paid annual and sick leave, paid holidays, and a retirement program.
DRUG TEST:
Employment may be conditional upon the potential employee passing a pre-employment drug test.
(The drug test may require the submission of a sample of hair, finger nails, and/or urine that will verify illegal drug use).
BACKGROUND CHECK:
Employment may be conditional upon the potential employee passing a background check.
(Candidates will be asked to provide consent prior to the administration of background checks.
).
Estimated Salary: $20 to $28 per hour based on qualifications.
63 - $23.
35 an hour $15.
63 - $23.
35 an hour 7 days ago 7 days ago 7 days ago Salary Information Compensation plans are based on a multi-step progression system.
The pay range reflects the entry level and maximum salary potential in the assigned pay grade.
A starting salary may be negotiated and will be commensurate with education, training and experience in alignment with pay administration policies and MCCP Board Rules & Regulations Nature of Work The fundamental reason this classification exists is to process a significant volume of payments in over-the-counter transactions.
Work includes the receipt and recording of cash, checks, and other negotiable instruments in payment of taxes, fees, fines, and other liabilities.
Individuals in this classification have frequent contact with the public by phone and through counter duties.
Considerable tact and persuasion is required in dealing with citizens who may be or become irate or distraught.
Major work responsibilities include performing cashier duties, performing data entry functions, assisting customers, performing general clerical duties, researching requests, problems, and complaints and initiating appropriate action, providing administrative support to supervisors, preparing and editing correspondence, reports and other documents, organizing and recording data, maintaining filing systems and processing incoming/outgoing mail.
Once more difficult phases of the work are learned, the employee works independently referring especially difficult or complex cases to the supervisor or lead worker.
This classification differs from other clerical classifications by the responsibility for routinely collecting money and frequent contact with the public.
Minimum Qualifications High school diploma or GED equivalent and one (1) year of face to face public contact experience that includes receiving cash and/or negotiable instruments.
NOTE:
Qualifying education, training and experience that provide the requisite knowledge, skills, and abilities to perform the job will be considered.
Kind of Examination Applications are being accepted to fill any vacancies that may occur during the life of the register.
The register established from this announcement period will expire one year from the register date.
The register will be set up to fill vacancies with the Montgomery County Commission/Tax & Audit Department.
For this reason, applicants are urged to fill in the application form completely providing detailed information concerning the kinds of jobs they have held, the dates they held them, where and exactly what their duties were.
If there are more than five (5) qualified applicants, an online computerized test will be used to rank applicants on the eligible list.
Tied scores will not be broken.
Complete an online application by visiting Montgomery City-County Personnel's Online Employment Center.
Paper applications are no longer accepted.
Completed applications will be accepted online until 11:
59 p.
m.
on the closing date.
If there is no closing date, the announcement may be closed at any time without prior notice.
Additional Information
Benefits:
Employees are offered a competitive benefits package which includes health, dental, and life insurance, paid annual and sick leave, paid holidays, and a retirement program.
DRUG TEST:
Employment may be conditional upon the potential employee passing a pre-employment drug test.
(The drug test may require the submission of a sample of hair, finger nails, and/or urine that will verify illegal drug use).
BACKGROUND CHECK:
Employment may be conditional upon the potential employee passing a background check.
(Candidates will be asked to provide consent prior to the administration of background checks.
).
Estimated Salary: $20 to $28 per hour based on qualifications.
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