Store Manager

Carlos WilliamsNETWORK PROGRAM DIRECTOR SKILLSBusiness 




Administration Human Resources Organizational Team BuildingBusiness Leadership Presentation TeamworkCommunication Management Problem Solving TechnicalConflict Resolution Marketing Public Speaking Technical SupportConsulting Microsoft Office Retail Time ManagementCritical Thinking Multitasking Social Media TrainingDelegation Nonverbal Communication Soft Skills Verbal Communication



Educational Leadership Communication Intelligence Learning Theory Self ConfidenceCourage Inquiry Passion TeachingCuriosity Judgment Persuasion TrainingCurriculum Design Leadership Resilience VisionEmotional Learning Resourceful



Technical 
Applications Maintenance Problem Solving Statistical AnalysisComputers Methodology Project Management Systems AnalysisConfiguration Needs Analysis Quality Control Technical WritingCustomer Support Network Security Repairing TechnologyDesign Networking Reporting TestingDevelopment Operations Security TrainingEmail Operating Systems Servers TroubleshootingHardware Performance Storage UsabilityImplementation Planning Software Systems Analysis



 





EDUCATION
Virginia College Montgomery, AL Jun 2015Network Technician (Acquiring CompTIA A+, Network +, & Security + Certifications)Ashford University   San Diego, CA Jun 2013 Masters of Education Specialization: Educational Technology Leadership Florida A&M University         Tallahassee, FL Dec 1989       B.S., Computer Information Systems 
PROFESSIONAL EXPERIENCE
Virginia College Montgomery, AL Jun 2015 - Apr 2016Network Program Director  Advise students  Support operations Ensure compliance Support program enrollment Resolve complex IT problems Support campus events Oversee Internship Supervise instructors Teach classes (Hardware, Software, Network+, Security+) Review curriculum Support grades Community Service 
Baldwin Middle Magnet Montgomery, AL Jul 2014 - Jul 2015Bellingrath Middle School Montgomery, AL Oct 1999 - Jul 2014 Computer Teacher/Technology Coordinator   Train & Develop Teachers to integrate Technology  Review, analyze, and implement applications Maintain LAN and computer maintenance Modify web application Resolve complex IT problems Work with IT department to resolve technical issues Teach Business Technology Applications Design school yearbook and newsletter Complete technical reports Network computers and printers 
Ashford University Montgomery, AL Aug 2013 – PresentAshford University Advocate Representative Represent the university and meet with elected officials  State Senators, Congressmen, Councilmen, & Local Officials) as a spokesman to promote the universitySoftware Technologies Incorporated Mobile, AL Mar 2006 - Present Corporate Facilitator Train Educational Facilities and Organizations on Academic Educational Software                          CW’s Consulting Company Incorporated Montgomery, AL Aug 2002 - PresentOwner Train in areas of Computer Basics, Telecommunications, and Microsoft Office & Multimedia Computer Maintenance & Webpage DesignGoody’s Family Clothing Dublin, GA Nov 1994 - May 1999  Store Manager  Training & Development Recruitment Human Resources Payroll Loss Prevention Sales, Marketing Merchandising   Managing 75/100 employees 
ACHIEVEMENTSKappa Alpha Psi Fraternity, Inc, Kappa Kappa Psi (Honorary Band Fraternity), Distinguished Service Award, Customer Service Awards, Goody’s Presidential Award of Excellence (95, 96), Class Act Award WSFA), Teacher of the Week, Instructional Technology Academy Inductee, Technology Advisory Committee Inductee, Advocate Representative, Golden Key Member
EDUCATIONAL SKILLS AND TRAINING  Training and Development Troubleshooting Operating Systems/Networking COBOL/SQL/ORACLE Database Management Business and Technical Communications Microsoft Office Suite Operating Systems/Networking Desktop Publishing/Webpage Design Multimedia/Telecommunications 
TECHNICAL SKILLS AND TRAINING Technical Skills Include:  Troubleshoot networking issues Install software and hardware components Network printers Reimage system units Remove viruses and malware Terminate networking cables 
Knowledge of the Following:   LAN/WAN technologies Protocols Wired TCP/IP networks Wireless TCP/IP networks Security Applications Client Server Configuration 
Able to Provide the Following:   Computer services Network administration services PC Repair Backup Management Client Support Remote Services 
Able to Troubleshoot the Following:  Operating systems Application software Basic networks Mobile operating systems Mobile devices (Ex. Smartphones & Tablets) 
 Areas of Expertise:Microsoft Office Tools: Microsoft Office (Word, PowerPoint, Access, Excel, Publisher), Microsoft Outlook, Microsoft LyncAdobe Applications: Adobe Flash Player, Adobe Reader, Adobe Acrobat ProSecurity Software: Symantec, McAfee, Microsoft Firewall, Sophos, Avast, Norton Virus Protection
Personal Description: Communicator, Listener, Leader, Flexible, Creative, Negotiator, Presenter, Determined 

  • ID#: 106701
  • Location: Montgomery, AL , 36116

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