Hotel Front Desk Clerk

Gwendolyn V. M. Roland-Thomas


5904 Bramblewood Place ● Montgomery, AL 36116


Primary:  (334)-424-8235               


E-mail:  gwendolynrolandthomas@gmail.com


 








 


OBJECTIVE:   To work in an organization that will provide me the opportunity for personal and professional advancement






 


SUMMARY OF QUALIFICATIONS & CAPABILITIES:



  • Proficient in Microsoft Applications

  • Proficient in filing alphabetically and numerically

  • Excellent customer service skills

  • Proficient in Business Communication, business correspondence and Office etiquette

  • Great Cashiering Skills

  • Good Administrative Assisting Qualities  

  • Highly motivated, fast learner

  • Dependable and flexible

  • Follows directions with minimal supervision

  • Positive attitude, winning disposition


 


 


EDUCATION:


August 2005 - May 2008        Diploma, Jefferson Davis High School, Montgomery, AL


January 2016 – Present          Accounting, Ashford University, San Diego, CA


 


 


WORK EXPERIENCE  


January 2013– Present Private Home Health Care, Montgomery, AL (Companion / Sitter )



  • Provided supportive care to the elderly.

  • Helped the client with their day-to-day personal errands.

  • Supervised patients who wanted to harm themselves.


March 2015 – October 2015 Plasmatic/HVVC, Shorter, Al (Halla)



  • Works throughout the plant making various parts for Ford, Kia, and Hyundai.

  • Loads, unloads, and moves materials within or near plant, yard, or work site with the assistance of a forklift.

  • Reads work order and follows oral instructions to ascertain materials or containers moved. Loads and unloads materials from pallets.


 


April 2014 – August 2014                  Hyundai Security/Allied Barton, Montgomery, AL (Security)



  • Monitored cars and trucks entering and exiting the Hyundai facility.

  • Inspected/secured premises around the Hyundai plant.


 


March 2014 – May 2014        Publix, Montgomery, AL (Cashier)



  • Used the conveyor belt to check out customers.

  • Align the store for morning shift.

  • Operated the forklift to move heavier packages.

  • Responsible for account receivables at the end of every shift.

  • Greet customers throughout the store.


 


August 2013 – Feb. 2014     Alabama State University, Montgomery, AL (Career Services)



  • Posted jobs and internships on Alabama State University Career Service website for college students looking for part-time, internships in majors of their field of study.

  • Provided clerical services to professors and staff.


 


Jan. 2011 – April 2014          CPR Cell Phone Repair, Montgomery, AL (Sales Associate)



  • Acknowledge the customers when they enter the store.

  •  Help customers troubleshoot their problems regarding their electronic devices.

  • Responsible for account receivables at the end of shift.


 


June 2011 – Dec. 2012          Aspire Agency, Montgomery, AL (Telemarketing Representative)



  • Made collection calls during the political campaign season


 


July 2010 – June. 2011          Game Stop, Montgomery, AL (Game Advisor)



  • Advised customers in finding specific games.

  • Greeted customers throughout the day.


 


August 2008 - July 2010      Blockbuster, Montgomery, AL (CSR Clerk)



  • Return movies to appropriate display station.

  • Responsible for reconciling account receivables at the end of every shift.


 


October 2007- July 2008     Alabama Dept. of Revenue, Montgomery AL (Clerical Aid)



  • Prepped 01’s, 02’s, 04’s, E-Taps, and Vine Sheets for Alabama and Tennessee Titles

  • General office duties Various office/clerical details


 


REFERENCES:         Upon Request.


 


 

  • ID#: 111588
  • Location: Montgomery, AL , 36116

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