Receptionist

Nikita Marlow

Cell: 334-324-6018

Email: nfmarlow@yahoo.com

  

Education:

Virginia College - Administrative Office Management – Associate’s Degree

June 2011- June 2012

 

Work Experience:

Career Personnel – Montgomery, AL

April 2013- Current

Leasing Consultant

  • Completes lease form or agreement and collects rental deposit.
  • Thorough knowledge of lease terms, specifications and all community policies.
  • Knowledgeable of required telephone and sales techniques.
  • Knowledgeable of current market conditions.
  • Responsible to play an active role in the renewal process.
  • ·         Responsible for proper maintenance of all resident and property files.
  • Courteous, efficient handling of resident requests and complaints.

 

Block Buster Video - Montgomery, AL

February 2010- April 2011

Customer Services Representative

  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Check to ensure that appropriate changes were made to resolve customers’ problems.
  • Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.

 

Alabama Securities Commission - Montgomery, AL

September 2007 – August 2008

Law Clerical Aide 

  • Operate office machines, such as photocopiers and scanners, voice mail systems, and personal computers.
  • Answer telephones, direct calls, and take messages.
  • Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
  • Type, format, proofread, and edit correspondence and other documents, from notes or dictating machines, using computers or typewriters.
  • Complete work schedules, manage calendars, and arrange appointments.
  • Review files, records, and other documents to obtain information to respond to requests.

 

Skills:

Microsoft Word, Excel, PowerPoint, Access, Publisher

Data Entry

Problem Solving

 

  • ID#: 69885
  • Location: Montgomery, AL , 36107

Don't Be Fooled

  • When selling, do not put your home address in your ad.
  • To avoid scams, buy and sell with people you can meet locally, in person.
  • When meeting with someone you don't know, meet in a public place. If that's not possible, have a buddy with you. Also, carry a cell phone; if you feel unsafe, you can call a trusted friend, and stay on the line.
  • Never give out financial or private information like account numbers, PayPal login, or social security number.
  • If an offer sounds too good to be true, it is. Walk away!

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