Administrative Assistant

                                                                                 Chrisanthia Rochell Roberts

                                                                                       2136 Tullis Drive

                                                                                   Montgomery, AL 36111

                                                                                       (334) 328-8489

                                                                                       (334) 284-6297

Career Objective: To secure a position with a well established organization with a stable environment that will lead to a lasting relationship and to also enable me to use my strong organizational skills, educational background, and ability to work well with people.

PROFESSIONAL AND BUSINESS EXPERIENCE:

Billy Thames Boys & Girls Club of South Central

(Aug. 2005- May 2013)

5995 Christy Lane

Montgomery, AL . 36116

Position: Unit Director (Manager)

-Directed and operated the unit in accordance with club standards, philosophies, and policies of the Billy Thames Boys & Girls Club and within budget.

-Planned, created, implemented and evaluated programs and activities that met the needs of the members and goals of the Boys & Girls Clubs.

-Stimulated interest and participation in all core service areas.

-Recruited, selected and presented to the Executive Director and/or the Director of Operations for approval, potential employee for staff of the unit.

-Trained, supervised and evaluated the staff.

-Conducted periodic staff meetings for those under his/her supervision.

- Planned the budget for the unit and submit it to the Executive Director or Director of Operations for approval and presentation to the Board.

-Assisted in fund raising for the Organization and the raising of funds by the Unit required.

-Coordinated the operation of the Unit with other Units and the organization as a whole, and established a cooperative relationship with other private and public organization.

-Promoted, publicized and marketed Unit's programs, activities, purpose and values to members, parents, directors and the community.

-Promoted and stimulated membership, attendance and participation at the Unit. Conduct orientation programs for new members and parents.

-Supervised, counseled and guided the behavior, attitude, emotion and physical problems of the members. Discussed serious problems with the Executive Director/ or Director of Operations, to reach a decision on possible solutions, dispositions and referrals.

-Purchased or approved purchases of the supplies for the Unit according to procedures established by the Central Office.

-Supervised and was held responsible for the maintenance and operation of the physical plant, equipment and grounds, and recommend needed repairs and improvements.

-Submitted reports as required be the Executive Director and/ or the Director of Operations.

-Continued professional growth by participating and attending all workshops and conferences.

William Kid Franklin Boys & Girls Club of South Central

(August 2004-August 2006)

2840 Boys Club Road

Montgomery, AL 36108

Position: Food Service Coordinator (The Hut)

-Employed children ages 15-18

-Teached employees how to correctly prepare meals, take inventory, and money handling

- Handled the grill/Fry Cook/and Pizza oven

William Kid Franklin Boys & Girls Club (August 2002-August 2004)

2840 Boys Club Road

Montgomery, AL 36108

Position: Prevention Specialist

-Worked with children from ages 6-10 smart moves, safety, hygiene, sportsmanship.

-Teaches smart moves curriculum (A skill development program for children)-11-12 years old students' self-awareness interpersonal skills, decision-making, and drug awareness

-Students 13-18 years old, consequences, puberty, decision making, teen pregnancy prevention, drugs and alcohol prevention

Laboratory Corporation of America (July 1998-May 2002)

465 St. Lukes Drive

Montgomery, AL 36117

Position: Client Services

-Answered multi-line telephones and gives lab results verbally and fax

-Filed lab requisitions and add-ons

-Called main lab in Birmingham handling problems from clients

-Called critical values and interacts with other employees in assisting them with specimen requirements

-Attended safety meeting and watch quality assurance films

-Paged couriers for pick-ups from physician offices

-Handled billing problems with patients regarding insurance and ICD-9 codes

Montgomery Country Club (September 1998-April 2001)

3001 Narrow Lane Road

Montgomery, AL 36106

Position: Concierge

-Worked as Concierge part-time

-Greeted visitors, answered and routed all incoming telephone calls

-Took messages when necessary on a busy multi-line switchboard

-Distributed incoming mail for administrative offices

-Cashiered in the downstairs snack bar

AAFES: Maxwell Main Exchange (July 1994-April 1998)

BLDG 1090

Maxwell AFB, Al 36113

Position: Customer Service Leader (HPP-6)

-Leader in the Customer Service Department, utilizing multi-line phone systems to give ultimate customer service

-Supervised eleven employees

-Trained new employees and prepared schedule for employees

-Assisted customers with products and ordered appliances, apparel, wedding invitations ---Open charge accounts/DPP

-Evaluated job performances

-E-Mail various branches coordinating sales

AAFES: Redstone Arsenal (Military Base) (August 1992-June 1994)

Huntsville, AL

Position: Sale Associate in footwear / Customer Services

-Conducted price changes

-Ordered stock/inventory

-Assisted with sales

-Part-time data entry

-Cashier

EDUCATION:

Cloverdale Jr. High School

Jefferson Davis High School- Diploma 1980

SKILLS:

-Data Entry -Office Machines -Lotus 1-2-3 -DBASE

-Fax Machine -10 Keypad -Money Orders -Cash Register

-Copier -Switchboard Operator -General Typing -Computer

SPECIAL INTERESTS:

-Music -Computers -Animals -Reading

-Crafts -Sewing -Special Needs Kids -Working with the elderly

-Community work

-Working to build morale at work mostly with the General Public

-I am a foster parent for Therapeutic Programs (Preserving and Reuniting Families)

-I do provide care for Troubled Therapeutic Kids

-Director over the youth choir at Abraham Missionary Baptist Church

REFERENCES:

Ms. Kaotrice Curry

3413 Summervillie Dr.

Montgomery, Al 36111

(334) 244-9441/ (334)430-9535

Teacher (Seth Johnson)

Mrs. Felicia - Jones- Bates

1857 Sanford Dr.

Prattville, AL 36066

(334) 651-2288 (334) 491-7727

Retired

Mrs. Maxine Graham

190 Myrick Rd.

Deatsville, AL 36022

(334) 285-9791

(334) 328-3337

Budget Analysis (Maxwell Air Force Base)

  • ID#: 70651
  • Location: Montgomery, AL , 36111

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