Receptionist- Administrator Assistant
KEYETTA K. RITCHIE 412 Arrowleaf Ct, MONTGOMERY, AL. 36117 â€“ Lady_Ritchie@Yahoo.com 334 - 717-1822 OBJECTIVE To benefit an organization that can use an employee with leadership, business clerical experience and a strong customer service background. Also to build and improve on the leadership, clerical and customer service skills I currently possess. At Big Lots Inc. as an acting Administrative Assistant I utilized the latest Microsoft Office and Excel Programs to successfully complete the following duties that I was assigned on a weekly basis: (6/14 â€“ 8/14) a) Collects & distributes administrative mail b) Produce Trailer, Carton, & Overflow Reports c) Completes Traffic Reports d) Produce and submits Daily Production Reports e) Re-Keys & submits Kronos Time Reports f) Completes Bonus Program Reports g) Files multiple office documents daily h) Updates Company Budget Boards i) Prepares and ships Corporate Packages byway of Federal Express j) Orders and distributes company supplies to the management staff k) Runs local errands to pick up products and office supplies for the company as needed l) Answers a multi-lined phone; Received and distributed messages for the Distribution Center Director and General Manager At Big Lots Inc. I also fill the position of Incentive Clerk and complete the following duties on a daily basis: (8/14 â€“ present) a) Completes Incentive Program Reports b) Assembles Orientation Packages for all Interview Candidates c) Files Employee Medical Leave and Short Term Disability documentation At Workforce I was assigned as a Human Resource Clerk for Big Lots Inc. and were assigned the following duties: (10/13- 2/14) a) 10 Key Entry b) Incentive Audit Numbers Report c) Completes Production Numbers Reports d) Completes Filing procedures e) Orientation packages f) Data Entry g) Copying material At Freedom Life Ministries Inc. I complete the following duties on a daily basis: (12/07- 12/10) a) Manages the Daytime Nursery and its staff which includes ensuring that all instructional processes are implemented as well ensuring that healthy food materials are purchased and administered to each child. b) Performs customer relations duties with the parents and potential customers for the nursery on an ongoing basis. c) Fiscally manages each account which includes but is not limited to accessing late fees and relating vital information concerning money matters to each nursery customer. d) Manages the Tithe & Offering Record Books for the ministry. e) Assist with the creation and circulation of Membership Year End Financial Documentation. f) Oversees all Worship Team Operations which includes but is not limited to scheduling rehearsals, meeting with musicians on the implementation of songs that help set the right atmosphere for each service time and ensures that the team is prepared for all special events. At Harvester Outreach Ministries Ecclesia Inc. I completed the following duties on a weekly basis: a) Recorded membership financial data for the Ministry Record Books b) Demonstrated additional leadership capabilities in creating and overseeing God Anointing The Harvest Everyone Rejoice Dance Ministry (G.A.T.H.E.R) At Mid-State Medical Company I complete the following duties on a daily basis: (9/07-11/07) a) File important medical records in an organized filing system. b) Answer a business phone with multiple lines. c) Completes a significant amount of online data entry work using a desktop computer. d) Some posting of Medicaid accounts. At Freedom Life Christian Academy I completed the following duties as an Elementary Instructor: (8/06-5/07) a) Performed some clerical duties such as filing, typing reports, and producing and keeping track of documentation for incident reports. b) Created lesson plans for a systematic course of study. (ABEKA curriculum) c) Successfully performed duties in emergency situations. d) Income cases received monetary payments from the student body for fieldtrips, lunches, and tuition. e) Effectively built professional teacher to client relationships. f) Utilized Windows XP computer program. At Bee Bees Restaurant I completed the following duties: (5/03-6/05) a) Performed customer relations duties as well as answered a business phone with multiple lines. b) Assisted in listening to and handling customer concerns and complaints. c) Performed cashier duties. At Hallmark I completed the following duties: (10/01-2/02) a) Utilized the Windows computer program to create Store Inventory Reports and order supplies. b) Completed customer service duties such as providing answers for the customers who asked questions and responded professionally to customer complaints. c) Answered a business phone with multiple lines. Affiliate Information a) In 2010 began serving on the Executive Board of Directors for Zion Home Ministries Inc. which is based in Killeen, Texas. EDUCATION Standard Diploma, Dominion Christian Academy 2001 Certification, Alpha School of Massage 2004 PERSONAL Possess good communication skills along with a very positive attitude. Have received a certification from Alpha School of Massage in Greenville, South Carolina and have completed the Educational Procedures Course at Pensacola Christian College. Good personal and professional references are available upon request.